Frequently asked questions
Quick answers about Tech911: what we do, where we work, our hours and how to reach us.
About Tech911
What does Tech911 do?
Tech911 is an IT, AI and tech support company based in Boca Raton, Florida. We help businesses and homeowners with laptops and desktops, phones and tablets, printers, networks and Wi-Fi, firewalls and VPNs, Microsoft 365, email migrations, onboarding and offboarding, data backup and custom AI.
How long has Tech911 been in business?
Tech911 was founded in 2024 by a team with 30+ years of hands-on IT experience.
Is Tech911 a managed service provider?
Yes. Tech911 is a managed IT service provider (MSP) for businesses in South Florida and across the United States, and we also help homeowners.
Do you work with homeowners as well as businesses?
Yes. We support businesses and homeowners, from a single laptop to an entire office network.
Do you offer support in Spanish?
Yes. We support clients in English and Spanish.
Where and when
Where is Tech911 located?
Our office is at 18548 Ocean Mist Dr, Boca Raton, FL 33498.
What areas do you serve?
We provide onsite support across Palm Beach, Broward and Miami-Dade counties and nearby, including Boca Raton, Delray Beach, Boynton Beach, West Palm Beach, Deerfield Beach, Pompano Beach, Coral Springs, Fort Lauderdale, Hollywood, Aventura, Miami, Coral Gables and Doral.
Can you help if we are outside South Florida?
Yes. We support businesses and homes remotely anywhere in the United States.
What are your hours?
Our office hours are Monday to Friday, 9 AM to 5 PM.
Do you offer emergency support?
Yes. We offer 24/7 emergency support for anyone who calls (305) 832-4911.
How do I contact Tech911?
Call (305) 832-4911, which is also (305) TECH911, or email info@tech911.co. Our contact page lists every way to reach us.
Still have a question?
Call or email and a real person will get right back to you.